Frequently Asked Questions

Comfort fit is rounded on the inside, making it easier to slide on and off. All of our rings are made with comfort fit unless you specifically request otherwise. Comfort fit runs slightly smaller, so if you are an 8 in a regular fit, you may be closer to a 7.5 or 7.75 in comfort fit.

If you are in Philadelphia, you may come by our show room to get sized. If not, any local jewelry store should offer free sizing. When you get sized, take note of which type of sizers they used- thin, wide or comfort fit (meaning they were rounded on the inside). Jewelers will not have quarter sizes, but will be able to determine if you need a quarter size or not.

Rhodium plating is necessary to achieve a bright white finish on white gold. White gold’s true color is off white. Since gold comes out of the ground yellow, we add white alloys to it to create white gold. Since we can never achieve a perfect bright white, white gold gets plated with a thin coat of rhodium, a rare metal that is a member of the platinum group. Our rhodium plating price starts at $97 which includes the necessary polish before a piece is plated.

The best metal varies on a case by case basis. The most cost effective are the 14kt golds. If you are ordering a band and do not trust yourself with an expensive ring, start with sterling silver. If you are allergic to most metals, go with platinum.

We pride ourselves on our fast delivery. We can provide high-quality work within 24 hours, ensuring that your projects are completed promptly without compromising on quality.

We take confidentiality seriously and secure your intellectual property through our NDA agreement. Your data and designs are kept strictly confidential, ensuring your unique creations are protected.

Sarkissian Studio stands out due to our perfectionist approach, boundless creativity, and commitment to quality. Our mastery in CAD design, sketching, modeling, photorealism rendering, and 360-degree animation sets us apart in the marketplace.

We offer appraisals for insurance purposes for $95 per piece. We do not offer insurance programs, but are happy to make recommendations on how to get your jewelry properly insured. For more information, visit our Appraisals page.

Our warranty policy covers all of the jewelry purchased from Emily Chelsea Jewelry. This warranty covers all manufacturer defects in material or workmanship but does not cover neglect and abuse, natural wear and tear or stone loss over .20cts (this gets covered by your insurance).
Warranty exceptions and exclusions:

1. Any damage to jewelry caused by neglect, abuse or natural wear and tear. Damage, such as being hit or knocked, is easily detectable under magnification. For example, if a ring wears thin or prongs wear out due to neglect or natural wear and tear, the warranty is considered void. Additionally, if a ring becomes out of round and thus causes stones to fall out, this could be due to damage to the bottom of the ring when being worn.

2. Any jewelry that has been repaired by another jeweler. We cannot be held responsible for merchandise that has been worked on by another jeweler.

3. The loss of a stone over .20 carats. Larger stones (over .20cts) can be covered by your insurance if you have submitted it for coverage with an appraisal. If you need to have a stone like this replaced, please go through your insurance company first.

4. Damage to your center stone. While diamond is the hardest mineral on earth, it is still subject to breaking or chipping. All other stones that are lower on the hardness scale are subject to damage from regular wear. Please be aware of this when choosing your center stone.

If you need to return merchandise due to defects, please contact us here. Once received, we will carefully examine the defected merchandise and determine if the above criteria is met. Once approved, we will ship out your replacement item at no additional charge within 10 business days.

Emily Chelsea Jewelry reserves the right to reject any returns that do not comply with the conditions stated above.

At Sarkissian Studio, we leverage our extensive experience and a deep understanding of the jewelry industry to create CAD renderings that not only meet but exceed your expectations. Our detailed process ensures that every design captures the essence of your vision, making each piece as stunning digitally as it is physically.

Quality is paramount at Sarkissian Studio. We meticulously review each CAD model for accuracy in details and adherence to your specifications, including the correct bending of prongs and the smoothing of surfaces. Our commitment to excellence ensures that the renderings we produce stand out in the market.

Absolutely! We pride ourselves on our ability to tailor our services to meet the unique needs of each client. Whether you have specific requirements for polygon counts, file formats, or unique design elements like eagle prongs, our team is equipped to deliver precise and personalized results.

CAD rendering plays a crucial role in online jewelry sales by providing potential customers with a highly detailed and accurate visual representation of products. This allows for a better understanding of the item's aesthetic and craftsmanship, enhancing customer confidence and increasing the likelihood of a purchase.

One of the main challenges is optimizing the file size and structure for rendering without losing the intricacies of the jewelry's design. It involves reducing the polygon count for smoother performance while ensuring that the visual quality and details like textures and reflections are maintained to meet high standards.

The choice of CAD software can significantly affect the quality and flexibility of the final rendering. Different software solutions offer varying capabilities in terms of detailing, texturing, and lighting options. Choosing the right software ensures that the renderings are not only beautiful but also technically accurate and compatible with various digital platforms.

At Sarkissian, our 3D jewelry rendering services include high-quality, photorealistic still shots of your designs, offering multi-angle views that showcase every detail. We can adapt metal colors and gem settings according to your brand guidelines, ensuring each rendering perfectly matches your vision.

We pride ourselves on efficiency; while other studios may take days or weeks, Sarkissian delivers top-quality, ready-to-use 3D renders in no more than 24 hours. This rapid turnaround ensures that your marketing and sales efforts can proceed without delays.

Absolutely! If you do not have a CAD file, our team can take care of the entire process. We manage everything from initial design to final rendering in-house, ensuring that the end product meets your specifications and high-quality standards.

Multi-angle views are crucial in e-commerce because they allow customers to explore every detail of a product as if they were examining it in person. This feature helps to build buyer confidence and can significantly enhance the online shopping experience, leading to higher conversion rates.

Offering renderings with various metal colors and gem types enables you to showcase a broader range of product variants without the need for physical samples. This not only saves costs but also allows customers to visualize and choose from multiple options, increasing the likelihood of a purchase.

Releasing new designs through renderings allows you to gauge customer interest and receive feedback before committing to full-scale production. This approach can save significant time and resources, and help you refine product offerings based on actual market demand, thus reducing the risk of unsold inventory.

Our service stands out by using real human models to present your jewelry designs. This approach not only enhances the visual appeal but also provides a realistic sense of scale, helping customers visualize how the jewelry will look and feel when worn.

By showcasing your designs on a human model, we help bridge the gap between imagination and reality. Customers can see how the jewelry complements various styles and features, boosting their confidence in how it will look on them.

We enable designers to tell a richer story behind each piece by situating it in relatable settings and scenarios. This not only enhances the emotional connection but also illustrates the versatility of the jewelry for different occasions, making it more appealing to potential buyers.

On-body rendering provides a more accurate representation of jewelry, allowing online shoppers to better understand how a piece might look in real life. This realistic portrayal helps in reducing uncertainties related to scale and fit.

Absolutely. This technique gives customers a clearer idea of the jewelry's actual size and how it balances with different body types, which is crucial for items like rings, bracelets, and necklaces that are often hard to scale from images alone.

Yes, it does. Viewing jewelry on a model can significantly enhance the shopping experience by creating a personal and emotional appeal. Customers can better imagine how the jewelry would complement their personal style, leading to more confident and satisfying purchase decisions.

360° jewelry animation offers a dynamic, interactive view of jewelry pieces, allowing customers to see the item from every angle for a comprehensive understanding of its design.

Incorporating 360° jewelry animations on your product pages can enhance customer engagement, showcase product details, differentiate your brand in a competitive market, and ultimately increase conversion rates. Interactive content is proven to boost sales by providing a comprehensive understanding of the products.

Our service is versatile and can animate all types of jewelry, including rings, necklaces, bracelets, earrings, and more. We work closely with you to ensure each piece is accurately and beautifully represented.

At Sarkissian Studio, we pride ourselves on efficiency and quality. Typically, it takes us 24 hours to create a 360° jewelry animation, ensuring a timely delivery without compromising on detail and accuracy.

Absolutely! Sarkissian Studio's 360° jewelry animations are designed to be versatile marketing tools. They can be used across various channels, including social media, email campaigns, and digital advertising, to enhance brand awareness and attract new customers.

We deliver the final animations in various formats compatible with e-commerce platforms and digital marketing channels, including MP4, GIF, and WebM. This ensures seamless integration and optimal performance across different platforms.

For On-body Jewelry Animation, we use VFX (visual effects) technology. VFX is the process of creating or manipulating imagery that doesn't physically exist in the real world.

Our service eliminates the need for expensive live model and product video shoots by utilizing a virtual luxury studio. This cloud-powered technology reduces production costs significantly while delivering high-quality visuals that captivate customers.

Absolutely! We offer extensive customization options for our On-body Animation service. You can tailor the appearance, movements, and scenarios of virtual models to reflect your target audience and enhance your brand’s identity, ensuring a personalized and impactful presentation.

On-body animation provides customers with a realistic view of how jewelry will look and move when worn, bridging the gap between online browsing and the physical shopping experience. This can significantly enhance customer confidence in their purchase decisions.

By providing captivating and interactive animations, on-body animation grabs attention and maintains interest in a crowded e-commerce environment. This increased engagement can lead to higher interaction rates and stronger trust in your brand.

Absolutely. Small businesses can take advantage of high-quality content with this service, which cuts down the costs typically associated with traditional photoshoots and modeling. By using virtual models, you can significantly reduce production expenses while still obtaining impressive visuals.

At Sarkissian Studio, we specialize in creating custom digital imagery that is not only visually stunning but also deeply integrated with your brand's identity. This tailored approach ensures that each piece of content resonates uniquely with your audience, making your brand stand out on platforms like Instagram, Facebook, and Pinterest.

Our team collaborates closely with you to incorporate your brand’s identity, color schemes, and preferred aesthetics into every rendered image. This meticulous attention to detail guarantees that all visuals are cohesive and aligned with your overall brand messaging across various social media platforms.

Yes, our renderings are specifically optimized for different social media platforms, considering each platform's unique format and audience behavior. This ensures that your jewelry visuals maintain their impact and appeal, whether they're viewed on Instagram, Facebook, or Pinterest.

In the fast-paced digital world, high-quality, attention-grabbing imagery is crucial because it captures the limited attention span of users, enhances engagement, and strengthens brand recall. This is especially important for luxury items like jewelry, where visual appeal can significantly influence purchasing decisions.

Enhanced visuals captivate and engage your audience, encouraging them to interact more with your content through likes, comments, and shares. This increased engagement not only boosts your social media presence but also drives traffic to your e-commerce platforms, potentially increasing sales.

Customizing content allows for the showcasing of specific pieces or collections in a manner that highlights their best features. This personalized approach helps in targeting the right audience more effectively, creating a connection, and increasing the likelihood of conversions from followers to customers.

Sarkissian Studio’s service stands out due to our team of creative animators who specialize in crafting bespoke animations tailored to your brand. We focus on creating unique visuals that capture your brand's essence, ensuring each piece of content stands out on social platforms.

We tailor animations for optimal viewing across various social media formats, including Instagram posts, Facebook updates, and dynamic ads. Our team understands the technical specifications required for each platform, ensuring high engagement and seamless integration.

Absolutely! Our 3D modeling and animation techniques are designed to create captivating visuals that attract attention and engage potential customers. By enhancing the presentation of your jewelry, we help boost your brand's visibility and drive significant revenue growth.

3D animation allows you to showcase your jewelry in a dynamic and interactive manner, providing a better understanding of the product’s intricacies and quality. This engaging format can lead to higher engagement rates and more effective marketing on social media.

High-quality animations elevate your brand's perceived value and professionalism. They reinforce your brand identity and build credibility, making your products more desirable and your brand more trustworthy to potential customers.

Bespoke visuals ensure that your content is not only attractive but also aligns perfectly with your brand's image and audience expectations. Customized animations can resonate more effectively with your target audience, leading to increased engagement and better conversion rates.

360° jewelry animation offers a dynamic, interactive view of jewelry pieces, allowing customers to see the item from every angle for a comprehensive understanding of its design.

CAD for rendering involves creating detailed computer-aided design models that are used to produce high-quality visual images of jewelry pieces, showcasing every intricate detail.

CAD for manufacturing focuses on creating precise technical models used in the actual production of jewelry, ensuring all specifications meet manufacturing standards.

Still shot jewelry rendering provides high-resolution, photorealistic images of jewelry pieces, perfect for online product listings and marketing materials.

On-body jewelry rendering involves creating realistic images of jewelry pieces as they would appear on a person, helping customers visualize how the jewelry will look when worn.

On-body animation involves creating videos or animations that show jewelry on a model, providing a lifelike representation of how the piece moves and looks in real life.

Social media rendering creates optimized images and animations of jewelry for use on various social media platforms, helping to attract and engage online audiences.

Social media animation involves creating short, engaging animated videos of jewelry pieces designed specifically for social media platforms to capture attention and drive interest.

Our services provide high-quality visual content that can significantly improve your product presentation, attract more customers, and ultimately drive more sales.